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We are using SQL Server 2000 SP3 on Windows 2000 Advanced Server 2000 SP3. Hardwareis a cluster with two servers: Compaq Proliant DL580 with external storage device Compaq RA 4100 (Raid 5). Eventually we receive the error message:
Error 644: Could not find the index entry for RID '...' in index page (...:....), index ID ..., database '...',
on different tables. We can solve this problem using DBCC DBREINDEX command but we want to eliminate the cause of the error.
Your index is getting corrupted. Open a support case with Microsoft so they can walk you through the data you need to gather, along with getting a memory dump, so it can be diagnosed.